Privacy Policy

The controller of the data collected through the quote form is:

Alpes Savoie Tours (SARL)
Galerie de Brelin, 73440 Les Belleville, France
contact@alpes-savoie-tours.com
+33 6 46 47 06 45

When you fill in our quote request form, we collect the following data:

• Identity: first and last name
• Contact details: email address and phone number
• Professional information: the name of your company or organisation (optional)
• Details of your request: type of trip, number of passengers, departure and destination locations, dates and times, as well as any message you wish to add
• Technical data: your IP address, used solely to secure the form and prevent abusive submissions (anti-spam protection)

Fields marked with an asterisk (*) are required to process your request. Please do not share any sensitive data in the free-text message field.

Your data is collected and processed for the following purposes:

• Process your quote request and send you a personalised response
• Get back in touch with you to discuss your transport project
• Ensure the security of our form and prevent fraudulent use
• Comply with our legal, accounting and administrative obligations

The processing of your data is based on your consent, which you give by ticking the dedicated box before submitting the form, as well as on the performance of pre-contractual measures taken at your request (preparing a quote). You may withdraw your consent at any time, without affecting the lawfulness of processing already carried out.

Your data is intended exclusively for Alpes Savoie Tours. It is never sold or transferred to third parties for commercial purposes. To operate the website and process your request, we rely on technical service providers (processors) acting on our behalf:

• Resend — email delivery service, which forwards your request to our inbox
• Netlify — website hosting provider

These providers are contractually bound to guarantee the confidentiality and security of your data and may not use it for any purpose other than those defined by Alpes Savoie Tours.

Your data is kept for as long as necessary to process your request. In the absence of a contractual relationship, it is kept for a maximum of 3 years from our last contact, then deleted or anonymised. Data linked to a service actually performed is kept for the period required by our legal and accounting obligations.

We implement appropriate technical and organisational measures to protect your data against any unauthorised access, alteration, disclosure or destruction: encrypted transmission (HTTPS), validation and escaping of submitted data, rate limiting of submissions per user and anti-bot protection.

In accordance with the GDPR, you have the following rights over your personal data:

• Right of access: obtain confirmation that your data is being processed and receive a copy of it
• Right to rectification: correct inaccurate or incomplete data
• Right to erasure: request the deletion of your data
• Right to restriction: request the temporary suspension of processing
• Right to object: object to the processing of your data
• Right to portability: receive your data in a structured, machine-readable format
• Right to withdraw your consent at any time

To exercise these rights, simply write to us at contact@alpes-savoie-tours.com describing your request. We undertake to respond within one month.

If, after contacting us, you believe that your rights are not being respected, you may lodge a complaint with the CNIL (the French Data Protection Authority) — www.cnil.fr.

Our website does not place any tracking, advertising or analytics cookies on your device. The display language is determined from your browser preferences and the address you visit, without any cookie being required. You can therefore browse and complete our form without any information being stored on your device for that purpose.

For any questions regarding this privacy policy or the processing of your personal data, you can contact us by email, by phone or by post:

By email: contact@alpes-savoie-tours.com
By phone: +33 6 46 47 06 45
By post: Alpes Savoie Tours, Galerie de Brelin, 73440 Les Belleville, France